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Proud & Free does everything possible to ensure your order arrives safely, smoothly, and reliably. The delivery process consists of two main stages: order processing and shipment delivery.
This stage includes:
• Order confirmation
• Quality check of each item
• Preparation of any personalized or special-request items (if selected)
• Secure packaging and preparation for shipment
Note: Some orders may require additional processing time, especially during high demand or for customized items.
This stage covers the full transportation process from our international logistics center to your delivery address.
Delivery times may vary slightly depending on your location, local courier services, or potential customs procedures.
Once your order has been shipped, you will receive an email with shipping confirmation and a tracking number.
You can track your order at any time using the “Track Your Order” page available in our website menu.
If you have any shipping-related questions, our support team will be happy to assist you:
